Privacy notice
This notice explains what personal information Benecke Transport collects through this website, why we collect it, who we share it with, and what your rights are under the Protection of Personal Information Act (POPIA).
Who we are
Benecke Transport, 30 North Reef Road, Activia Park, Germiston, 1429. Phone 086 999 0270, email morne@benecketransport.co.za.
You can reach our Information Officer on the same phone number and email address.
What we collect
- When you ask for a price: your name, company, phone number and email address, the details of the job (what is being moved, its size and weight, where from and to, and when), and any photo or file you attach.
- When you call, email or WhatsApp us: your number or address and what you tell us.
- When you use the website: information about your visit, such as the pages you view, the device and browser you use and roughly where you are, collected with cookies by Google Analytics.
Why we collect it
- To reply to your enquiry, give you a price and do the job.
- To keep the records a transport business has to keep.
- To understand how people find our website and which of our adverts lead to enquiries, so we spend less on adverts that do not help our customers find us.
Who we share it with
- Google. Our website uses Google Analytics and Google Ads. When you send a quote request, your email address and phone number are scrambled on your device before they are sent to Google, using a one way method called hashing, so Google receives a code and not your actual details. Google uses that code to tell us which of our adverts led to enquiries. Google’s own privacy policy is at policies.google.com/privacy.
- WhatsApp, if you choose to message us there.
- The companies that host our website and email, and the firm that manages our website and advertising for us, who handle information only on our instructions and under contract.
We do not sell your personal information to anyone.
How long we keep it
We keep enquiry details and quotes for about 30 days. If an enquiry becomes a job, we keep the records of that job that the law requires, and then we delete them.
Your rights
You may ask us what personal information we hold about you, ask us to correct or delete it, or object to us using it. Contact us on the details above and we will respond within a reasonable time.
You can block or delete cookies in your browser settings. The website still works without them.
If you are not happy with how we handle your information, you may complain to the Information Regulator of South Africa, inforegulator.org.za.
Last updated: 4 November 2026